Securing Coupa with Comprehensive Access Governance

It’s a digital jungle out there; you probably recognize how cloud-based platforms like Coupa
have transformed how you manage spending, making everything more efficient and
interconnected. However, there’s an important downside to this digital shift: increased security
risks that could seriously affect your organization.

If you rely more on platforms like Coupa to handle sensitive financial operations, the necessity
for iron-clad access governance is more pressing than ever. Some specific risks you face
include:

Fraud, waste, and mismanagement in your sourcing and payment processes

Data breach vulnerabilities due to the concentration of valuable financial information

Third-party security risks, as Coupa becomes an extension of your infrastructure

Exposure to malicious code threats, as evidenced by the CVE-2022-2214 vulnerability

Complexities in managing cross-border transactions and associated fraud risks

Challenges with shared accounts and proper access control implementation

This ebook is designed to help you wade through the complex security challenges that come with cloud-based spend management platforms like Coupa. You'll learn about the specific risks tied to Coupa's environment, the vital role that access governance plays in shielding your organization, and practical strategies to protect your most valuable digital assets.

The Rise of Cloud-Based Spend Management Platforms

Coupa is a leading cloud-based platform for Business Spend Management that aims to help organizations manage their financial operations. It includes tools for procurement, invoicing, expense management, sourcing, contract management, supply chain collaboration, and risk management.
While Coupa's goal is to provide control over spending and enable cost reduction and efficiency improvements, it also introduces significant security challenges. These challenges underscore the need for strong access governance solutions to secure Coupa effectively.

COUPA SECURITY MODEL

Coupa offers a role-based access control (RBAC) system, allowing administrators to define and assign user roles. This controls access to various functionalities and data within the platform. Understanding how these roles are configured is a critical first step in securing your Coupa environment. Let's break it down:

1. Predefined Roles: Coupa includes a set of predefined roles that cover common user types,
such as:
● Administrator: Full access to all features and data. Consider this the "keys to the
kingdom role.
● Requester: Can create purchase requisitions.
● Approver: Can approve or reject requisitions and invoices.
● Supplier: Can manage their own company information and transactions.

2. Custom Roles: Organizations can create custom roles to meet their specific needs, allowing
for fine-grained control over user access. When creating a custom role, administrators can
select specific permissions from a list of available options, determining what actions a user with
that role can perform. It is crucial to regularly review and refine these custom roles to prevent
privilege creep.

3. Role Assignment: Roles are assigned to users through their user profiles. A user can have
one or more roles. When a user logs in, their assigned roles determine what they can see and
do within Coupa. Understanding how these roles are assigned is key:
● By User: Assigning roles directly to individual users, ideal for unique access needs.
● By Group: Assigning roles to user groups, streamlining management for users with
similar responsibilities.
● Via Integration: Leveraging your Identity Provider (like Azure AD) to assign roles based
on group membership.

4. Permission Management: Coupa’s permission management system allows administrators
to control access to specific features, data, and even individual fields within the system.
Permissions can be assigned at the role level or directly to individual users.

5. User Types: Coupa supports different user types, such as internal users, supplier users, and contingent workers. Each user type may have different roles and permissions associated with it.
Ensure that the appropriate user type is selected during user creation.

6. Integration with Identity Providers: Coupa can integrate with identity providers like
Microsoft Entra ID (formerly Azure AD) to manage user authentication and role assignment,
allowing for centralized user management and simplifying the process of assigning roles to users. This integration typically uses protocols like SAML or OIDC for authentication and SCIM
for user provisioning.

Key Considerations for Role Configuration

Principle of Least Privilege:

Grant users only the minimum necessary permissions to perform their job functions. Regularly audit user permissions to ensure compliance.

Policy-Based Access Control (PBAC):

Define access based on attributes – user (department), resource (data sensitivity), environment (time). This enables dynamic access, precisely controlling Coupa's features. PBAC minimizes static role reliance, reducing privilege accumulation risks and simplifying management.

Regular Review:

Periodically review user roles and permissions to ensure they are still appropriate. Automate access reviews to ensure timely recertification of user access.

Effectively configuring roles in Coupa ensures that users have the right level of access to perform their tasks while maintaining security and compliance. However, even with Coupa's strong RBAC, a comprehensive access governance solution is crucial for addressing broader security risks.

Understanding Security Risks in Coupa

Data Breach Risks

When you’re using Coupa or any cloud-based platform handling sensitive business data, it’s crucial to grasp the significant risks of potential data breaches. These platforms are treasure troves of financial information—purchase orders, invoices, expense reports, supplier contracts, and payment details—making them prime targets for attackers.

A data breach in Coupa could spell disaster. Immediate financial hits include breach remediation costs, fines, and legal fees. Long-term, your reputation could be severely damaged. Customer trust, once lost, is hard to regain. This could result in clients and partners withdrawing and your brand being associated with identity security risks.

Operational paralysis is also a risk—imagine losing access to critical data during an audit or end-of-quarter reporting. This can disrupt your supply chain and trigger steep penalties due to regulatory non-compliance.

Bottom line: Be proactive about identity security. Don’t just put up a fence—build a fortress.


Third-Party Vulnerabilities

Using Coupa means introducing a third party into your security ecosystem. This trust can expose you to:

  • Phishing attacks leveraging the Coupa brand

  • Zero-day vulnerabilities in Coupa’s software

  • Man-in-the-middle attacks during data transmission

To mitigate this:

  • Conduct regular security audits

  • Maintain communication with Coupa’s security team

  • Build an incident response plan that includes third-party risk scenarios


Malicious Code Threats

The CVE-2022-2214 vulnerability in the coupa-common-js npm package revealed the dangers of supply chain attacks. If malicious code infiltrates Coupa, it can:

  • Grant unauthorized access to financial data

  • Manipulate transactions

  • Create backdoors for future exploits

A single compromised component can breach your entire network. Always vet your integrations and dependencies.


Cloud Infrastructure Challenges

Coupa’s cloud architecture brings additional risks:

  • Data residency issues: Where is your data stored? Who can access it?

  • Shared infrastructure risks: Issues affecting other clients could affect you.

  • Misconfigurations: Improper setup can expose sensitive data.

  • Insecure APIs: Weak APIs are open doors to attackers.

Understand the shared responsibility model—know which security tasks are yours and which are Coupa’s.


API Scope Threats

When integrating Coupa with ERP or CRM systems, you interact with Coupa APIs. Key scopes include:

  • coupa.supplier.read: Read-only supplier info

  • coupa.invoice.write: Create/update invoices

  • coupa.payment.execute: Initiate payments (use extreme caution)

  • coupa.report.run: Access Coupa reports

Best practices:

  • Use OAuth 2.0

  • Monitor API access

  • Apply least privilege

  • Implement API rate limits


Cross-Border Transaction Complexities

Coupa’s support for global payments introduces fraud risks:

  • Multiple jurisdictions: Exploited by cybercriminals

  • Currency exchange: Fluctuations can hide fraud

  • Time-zone fraud: Manipulating timing for gains

These complexities can result in legal penalties and reputation loss. Be aware of international regulations.


Shared Account Risks

Shared accounts are a major vulnerability:

  • Undermines user accountability

  • Makes multi-factor authentication ineffective

  • Complicates activity tracking

  • Violates the principle of least privilege

Avoid shared accounts. They weaken compliance, increase insider threats, and eliminate traceability.


The Role of Access Governance in Eliminating Risks

Access governance provides a secure framework for managing user access within Coupa. It includes:

  • Policy-based access control

  • Attribute-based access control

  • Just-in-time privileged access

  • Real-time threat analytics

  • Continuous monitoring

  • Automated provisioning and de-provisioning

  • Robust audit trails

This ensures integrity of financial data and enforces accountability in multi-cloud environments.


Key Features of Effective Access Governance

  1. Centralized Identity and Access Management (IAM)

  2. Policy-Based Access Control (PBAC)

  3. Automated Access Lifecycle Management

  4. Continuous Monitoring and Auditing

  5. Automated Segregation of Duties (SoD)

  6. Privileged Access Management

  7. Multi-Factor Authentication (MFA)

  8. Compliance Reporting and Analytics


Business Drivers: More Than Just Security

Access Governance also offers significant business advantages:

  • Reduce Fraud and Errors: Detect unauthorized transactions quickly

  • Increase Efficiency: Automate access reviews and reduce IT workload

  • Streamlined Audits: Speed up compliance reporting

  • Better Visibility and Control: Centralized access data aids decision-making

  • Enforce Compliance: Meet regulations like SOX, GDPR, and CCPA

  • Faster Onboarding/Offboarding: Boost agility and productivity

  • Stronger Security = Competitive Edge: Build customer trust


Take a Comprehensive Approach with Access Governance Solutions

An enterprise-grade access governance solution:

  • Applies fine-grained access control

  • Offers continuous monitoring

  • Manages third-party rights

  • Supports cloud integrations

  • Detects suspicious activity

  • Enforces multi-factor authentication

Implementing access governance reduces risks of data breaches and financial losses while improving operational control.


Take Charge of Your Spend Management Security

Don’t let access risks undermine your Coupa investment. Our access governance solutions:

  • Provide granular access control

  • Ensure long-term compliance

  • Protect your cloud financial environment

Contact us today for a personalized security assessment and secure your Coupa ecosystem.

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