The world’s most complete customer relationship management (CRM) solution is Oracle’s Siebel CRM, which helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth.
Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions are tailored industry solutions with role-based customer intelligence and pre-built integration.
Application configuration and security design are essential for a successful enterprise application implementation, upgrade or deployment project. Project costs can overrun if application configurations are incorrectly documented or setup during key phase of the project such as analysis, design, configure, test and deploy. Risks, such as missed milestones and poor user adoption are increased if the ERP configurations fail the test of accuracy, validity and completeness. With the growing functionality of new releases, it is increasingly challenging to manage and secure thousands of complex configurations across multiple project environments without automated tools.
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