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Case study Healthcare

SafePaaS Controls Catalog for Internal Controls Management

A healthcare staffing organisation with 960 employees and 45,000 contract workers was running risk management and internal audit in Excel and Word, with no documented business processes.

IndustryHealthcare
RegionNew York, with operational head office in London
Size960 full-time workers and 45,000 contract healthcare workers

Challenges

  • Risk management and internal audit were being managed in Excel and Word documents
  • No processes were documented within the business

Results

  • Integrated several compliance frameworks, including internal audit, risk management and HIPAA functions, into a centralised process
  • Streamlined cumbersome, ad hoc compliance processes
  • Engaged business-process owners in the company's control environment and culture
  • Built standardised process documentation quickly using pre-built content from SafePaaS

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What this story shows

  • Internal audit, risk management and HIPAA run in one centralised process
  • Process documentation was built from pre-built content rather than from scratch
  • Business-process owners are engaged in the control environment