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Case study Automotive

Improve operational risk management with KRI analytics

A global tire manufacturer founded in 1914 could not get factory and customer data from its international sites to management in time to manage risk.

75% lessKRI data collection and business analysis time
Monthly to dailyaccess to critical KRIs
IndustryAutomotive
RegionHeadquartered in Ohio, with international manufacturing sites
Size9,000+ employees; founded in 1914

Challenges

  • Factory data required from international manufacturing sites is not readily available to management for timely risk management
  • Customer data outside the USA is not available to measure product quality and service across the enterprise
  • The finance team cannot analyse raw material costs against selling price by region for management reporting
  • Disaster recovery and continuity plans require an effective alert management system

Results

  • Reduced KRI data collection and business analysis time by 75%, while moving access to critical KRIs from monthly reporting to daily dashboards
  • Improved visibility into raw material costs and advanced price analysis, accelerating debt payments and other financial obligations and increasing the bond rating with institutions and creditors
  • KRI dashboards revealed more than five business-continuity single points of failure and system vulnerabilities, letting management identify the critical activities and dependencies behind key products and services

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What this story shows

  • KRI reporting moved from monthly to daily, with 75% less collection effort
  • Raw material cost visibility improved the bond rating with creditors
  • More than five business-continuity single points of failure were surfaced